Genesis Thick or dry and weakened hair
Genesis Thick or dry and weakened hair is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Quebec & Ontario: A flat shipping fee of $12 CAD applies to all orders that do not qualify for free shipping.
Other Canadian Provinces: Orders that do not meet the free shipping threshold will incur a flat shipping rate of $35 CAD.
United States: A standard shipping charge of $20 USD applies to orders below the free shipping minimum.
United Kingdom: A flat rate of £20 is charged on orders that do not qualify for free shipping.
Free Shipping
We offer free shipping on qualifying orders:
- Canada: Free shipping on orders over $99 CAD
- United States: Free shipping on orders over $150 USD
- United Kingdom: Free shipping on orders over £175
Shipping & Delivery
We process orders within 2-5 business days (Monday to Friday). Delivery times vary based on your location but generally take up to 7 business days. Orders are shipped through Canada Post or UPS to ensure reliable service.
Note: During high-traffic periods like the holidays, Black Friday, or Boxing Day, shipping times may be extended due to increased order volume.
Order Updates & Notifications
We’ll notify you within 24 hours if there are any issues with your order.
Address Accuracy
Please double-check your shipping details at checkout. We are not responsible for incorrect addresses entered at the time of purchase.
Customer Support
Have a question? Reach out via email or use the chat bubble on our website. We aim to respond within 24-48 hours.
Damaged Items & Return Policy
If your order arrives damaged or leaked, report it within 5 days of receiving your package. We cannot process refunds or replacements after this period.
Order Mistakes: If you ordered the wrong product or made an error during checkout, you are responsible for return shipping costs. However, if we made a mistake, we will cover the shipping costs to correct it.
We do not offer refunds on used products.
Complimentary Samples & Gifts
We include free samples with every order. While we try to match samples to your purchase, availability is not guaranteed.
Occasionally, we offer Gift With Purchase promotions in limited quantities. If a free gift is available, it must be added to your cart at checkout—if it's not in your cart, it won’t be included.
Gift Policy:
- One free gift per order
- If multiple gifts are added, we will include the one most relevant to your purchase
- Only the free gift on orders over $75 can be combined with other promotions—other offers cannot be stacked
Order Cancellation
Need to cancel your order? A 3% restocking fee will be deducted from your refund.
Customs, Duties & Taxes
We ship from Canada and are not responsible for customs fees, duties, or taxes applied to your order. Customers are responsible for any charges incurred during or after shipping.
If an order is refused due to customs fees, the return shipping cost will be deducted from your refund once the package is received and processed.
Description
Description
This set contains :
BAIN NUTRI-FORTIFYING
The second shampoo in the Genesis range is also a bain fortifying anti-chute. However, this one is for individuals with dry or thick and weakened hair. The rich formula detoxifies and nourishes the scalp and the fiber of dry or thick hair. It gently cleanses the scalp and removes pollution particles while providing intense nutrition and detangling the hair without weighing it down. Its cleansing action soothes and moisturizes hair from root to tip.
MASQUE RECONSTITUTANT
The Masque Reconstitutant is an intensely fortifying anti-chute masque. As with the entire line, it is designed for individuals with weakened hair that is prone to falling out due to breakage. The masque provides intense regeneration to the hair fiber in addition to delivering intense moisture and nutrition to the fibers without weighing them down. It makes hair smooth and easy to detangle, resulting in an even, soft, and shiny finish. Use the masque once or twice a week or after each shampoo!
DÉFENSE THERMIQUE
The Défense Thermique Genesis is a fortifying anti-chute styling product. This leave-in product provides heat protection while moisturizing, strengthening, and protecting against heat damage. It detangles and hydrates the hair without creating frizz or weighing it down, making blow-drying and styling much easier. It strengthens fibers to reduce the risk of hair loss due to breakage and helps prevent split ends by sealing the hair cuticle. Apply it to towel-dried lengths, massage into lengths, and style! Défense Thermique provides protection up to 220°C.
SÉRUM FORTIFIER ANTI-CHUTE
Genesis's sérum Anti-breakage Fortifying Serum improves resistance to minimize hair loss and maximize beautiful hair. It leaves fibers stronger and more beautiful. Day after day, this product increases the resilience of your hair, reduces hair loss, and soothes the scalp. It smoothes the scalp and reduces itching. It helps strengthen and preserve the scalp's natural protective barrier while decreasing hair loss from the roots. This product aids in anchoring the hair follicle to create an environment that promotes growth.
How to use
Step 1: Use once a day or every 2-3 days, in the morning or at night before going to sleep.
Step 2: Apply 1 to 4 doses to dry or towel-dried scalp, section by section. 1 dose = 1 pipette filled to the mark.
Step 3: Gently massage product into scalp for 2 to 3 minutes.
Step 4: Do not rinse.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
