Genesis Normal to fine, dry and weakened hair
Genesis Normal to fine, dry and weakened hair is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Quebec & Ontario: A flat shipping fee of $12 CAD applies to all orders that do not qualify for free shipping.
Other Canadian Provinces: Orders that do not meet the free shipping threshold will incur a flat shipping rate of $35 CAD.
United States: A standard shipping charge of $20 USD applies to orders below the free shipping minimum.
United Kingdom: A flat rate of £20 is charged on orders that do not qualify for free shipping.
Free Shipping
We offer free shipping on qualifying orders:
- Canada: Free shipping on orders over $99 CAD
- United States: Free shipping on orders over $150 USD
- United Kingdom: Free shipping on orders over £175
Shipping & Delivery
We process orders within 2-5 business days (Monday to Friday). Delivery times vary based on your location but generally take up to 7 business days. Orders are shipped through Canada Post or UPS to ensure reliable service.
Note: During high-traffic periods like the holidays, Black Friday, or Boxing Day, shipping times may be extended due to increased order volume.
Order Updates & Notifications
We’ll notify you within 24 hours if there are any issues with your order.
Address Accuracy
Please double-check your shipping details at checkout. We are not responsible for incorrect addresses entered at the time of purchase.
Customer Support
Have a question? Reach out via email or use the chat bubble on our website. We aim to respond within 24-48 hours.
Damaged Items & Return Policy
If your order arrives damaged or leaked, report it within 5 days of receiving your package. We cannot process refunds or replacements after this period.
Order Mistakes: If you ordered the wrong product or made an error during checkout, you are responsible for return shipping costs. However, if we made a mistake, we will cover the shipping costs to correct it.
We do not offer refunds on used products.
Complimentary Samples & Gifts
We include free samples with every order. While we try to match samples to your purchase, availability is not guaranteed.
Occasionally, we offer Gift With Purchase promotions in limited quantities. If a free gift is available, it must be added to your cart at checkout—if it's not in your cart, it won’t be included.
Gift Policy:
- One free gift per order
- If multiple gifts are added, we will include the one most relevant to your purchase
- Only the free gift on orders over $75 can be combined with other promotions—other offers cannot be stacked
Order Cancellation
Need to cancel your order? A 3% restocking fee will be deducted from your refund.
Customs, Duties & Taxes
We ship from Canada and are not responsible for customs fees, duties, or taxes applied to your order. Customers are responsible for any charges incurred during or after shipping.
If an order is refused due to customs fees, the return shipping cost will be deducted from your refund once the package is received and processed.
Genesis Normal to fine, dry and weakened hair
Description
Description
This set contains :
BAIN NUTRI FORTIFYING
The second shampoo in the Genesis range is designed for individuals with dry, thick, or weakened hair. Its rich formula detoxifies and nourishes both the scalp and the fibers of dry or thick hair. It provides a gentle cleanse, removing pollution particles while delivering intense nutrition and detangling without weighing the hair down. The cleansing action soothes and moisturizes hair from root to tip.
FONDANT RENFORCATEUR
The Fondant Renforcateur is the conditioner in the Genesis line, ideal for anyone with weakened hair prone to breakage. This lightweight, fortifying treatment instantly strengthens the fiber, reducing the risk of hair loss. It nourishes and fortifies the hair, making it easier to detangle. This product aims to strengthen and fortify the fiber, leaving hair uniform, soft, and shiny.
DÉFENSE THERMIQUE
The Défense Thermique from Genesis is a fortifying anti-chute styling product. This leave-in treatment offers heat protection while moisturizing, strengthening, and guarding against heat damage. It detangles and hydrates the hair without causing frizz or adding weight, making blow-drying and styling easier. It strengthens fibers to minimize hair loss from breakage and helps prevent split ends by sealing the hair cuticle. Apply to towel-dried lengths, massaging in before styling! Défense Thermique provides protection up to 220°C.
Anti-breakage Fortifying Serum
Genesis's sérum Anti-breakage Fortifying Serum enhances resilience to reduce hair loss while promoting beautiful hair. It leaves fibers stronger and more lustrous. With daily use, this product boosts the resilience of your hair, soothes the scalp, smooths the scalp, and minimizes itching. It strengthens and preserves the scalp's natural protective barrier, decreasing hair loss from the roots and helping anchor the hair follicle to create a growth-promoting environment.
How to use
Step 1: Use once daily or every 2-3 days, in the morning or at night before sleep.
Step 2: Apply 1 to 4 doses to dry or towel-dried scalp, section by section. 1 dose = 1 pipette filled to the mark.
Step 3: Gently massage into the scalp for 2 to 3 minutes.
Step 4: Do not rinse.
Payment & Security
Payment methods
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