DAMAGE SHIELD ph Protective Shampoo
DAMAGE SHIELD ph Protective Shampoo - 250ml is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Quebec & Ontario: A flat shipping fee of $12 CAD applies to all orders that do not qualify for free shipping.
Other Canadian Provinces: Orders that do not meet the free shipping threshold will incur a flat shipping rate of $35 CAD.
United States: A standard shipping charge of $20 USD applies to orders below the free shipping minimum.
United Kingdom: A flat rate of £20 is charged on orders that do not qualify for free shipping.
Free Shipping
We offer free shipping on qualifying orders:
- Canada: Free shipping on orders over $99 CAD
- United States: Free shipping on orders over $150 USD
- United Kingdom: Free shipping on orders over £175
Shipping & Delivery
We process orders within 2-5 business days (Monday to Friday). Delivery times vary based on your location but generally take up to 7 business days. Orders are shipped through Canada Post or UPS to ensure reliable service.
Note: During high-traffic periods like the holidays, Black Friday, or Boxing Day, shipping times may be extended due to increased order volume.
Order Updates & Notifications
We’ll notify you within 24 hours if there are any issues with your order.
Address Accuracy
Please double-check your shipping details at checkout. We are not responsible for incorrect addresses entered at the time of purchase.
Customer Support
Have a question? Reach out via email or use the chat bubble on our website. We aim to respond within 24-48 hours.
Damaged Items & Return Policy
If your order arrives damaged or leaked, report it within 5 days of receiving your package. We cannot process refunds or replacements after this period.
Order Mistakes: If you ordered the wrong product or made an error during checkout, you are responsible for return shipping costs. However, if we made a mistake, we will cover the shipping costs to correct it.
We do not offer refunds on used products.
Complimentary Samples & Gifts
We include free samples with every order. While we try to match samples to your purchase, availability is not guaranteed.
Occasionally, we offer Gift With Purchase promotions in limited quantities. If a free gift is available, it must be added to your cart at checkout—if it's not in your cart, it won’t be included.
Gift Policy:
- One free gift per order
- If multiple gifts are added, we will include the one most relevant to your purchase
- Only the free gift on orders over $75 can be combined with other promotions—other offers cannot be stacked
Order Cancellation
Need to cancel your order? A 3% restocking fee will be deducted from your refund.
Customs, Duties & Taxes
We ship from Canada and are not responsible for customs fees, duties, or taxes applied to your order. Customers are responsible for any charges incurred during or after shipping.
If an order is refused due to customs fees, the return shipping cost will be deducted from your refund once the package is received and processed.
DAMAGE SHIELD ph Protective Shampoo
Description
Description
Description
A pH-optimized, color-safe shampoo featuring the patented K18PEPTIDE™ that cleanses effectively while safeguarding hair health and shielding it from damage. The pH-optimized formula minimizes excessive swelling of the hair cuticle during washing, helping to prevent frizz, maintain color, and boost shine. It is gentle enough for daily use and friendly to the scalp microbiome.
- gentle daily cleansing
- microbiome-friendly
- pH-optimized
More to know
- Safe yet powerful cleansing: Plant-derived surfactants provide effective cleansing to eliminate dirt and oil without compromising safety.
- Formulated for damaged hair: The pH-optimized formula prevents excessive swelling of the hair cuticle during washing, aiding in color retention, enhancing hair health and shine, and minimizing frizz.
- Gentle for every wash: The pH-optimized formula mimics the hair's natural pH, ensuring it is gentle on both hair and scalp while preserving the scalp microbiome.
Key benefits
Less is more formulation offers a superior clean without compromise:
- Optimized pH cleanses hair and scalp without causing dryness.
- Certified microbiome-friendly formula effectively removes dirt and oil while protecting the scalp’s natural barrier.
- K18PEPTIDE™ minimizes protein loss, keeping hair healthy and strong.
How to use
- Safe for use every time you wash.
- Massage into hair, focusing on the scalp.
- Rinse thoroughly.
- Repeat as necessary.
For optimal results, follow with DAMAGE SHIELD protective conditioner.
Ingredients
Water (Aqua) (Eau), Sodium C14-16 Olefin Sulfonate, Cocamidopropyl Betaine, Sodium Methyl 2-Sulfolaurate, Sodium Lauryl Sulfoacetate, sh-Oligopeptide-78, Panthenol, Glycerin, Sodium Phytate, Guar Hydroxypropyltrimonium Chloride, Disodium 2-Sulfolaurate, Caprylyl Glycol, Caprylhydroxamic Acid, Benzoic Acid, Citric Acid, Sodium Hydroxide, Sodium Chloride, Fragrance (Parfum), Limonene.
Disclaimer
Certified microbiome-friendly by MyMicrobiome Standard
91% reported healthier-looking hair¹
91% experienced smoother hair¹
91% felt hair was not weighed down¹
¹Results from a consumer test with 35 subjects after 21 days of consistent use of the PEPTIDE PREP™ pH maintenance shampoo
Protect your healthiest hair¹¹We define “your healthiest hair” as hair that shows a blend of strength, elasticity, manageability, softness, smoothness, vibrancy, and shine. It is hair that instills confidence and is regularly repaired with K18 molecular repair products.
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