Restorative Balm
Restorative Balm - 75ml is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Quebec & Ontario: A flat shipping fee of $12 CAD applies to all orders that do not qualify for free shipping.
Other Canadian Provinces: Orders that do not meet the free shipping threshold will incur a flat shipping rate of $35 CAD.
United States: A standard shipping charge of $20 USD applies to orders below the free shipping minimum.
United Kingdom: A flat rate of £20 is charged on orders that do not qualify for free shipping.
Free Shipping
We offer free shipping on qualifying orders:
- Canada: Free shipping on orders over $99 CAD
- United States: Free shipping on orders over $150 USD
- United Kingdom: Free shipping on orders over £175
Shipping & Delivery
We process orders within 2-5 business days (Monday to Friday). Delivery times vary based on your location but generally take up to 7 business days. Orders are shipped through Canada Post or UPS to ensure reliable service.
Note: During high-traffic periods like the holidays, Black Friday, or Boxing Day, shipping times may be extended due to increased order volume.
Order Updates & Notifications
We’ll notify you within 24 hours if there are any issues with your order.
Address Accuracy
Please double-check your shipping details at checkout. We are not responsible for incorrect addresses entered at the time of purchase.
Customer Support
Have a question? Reach out via email or use the chat bubble on our website. We aim to respond within 24-48 hours.
Damaged Items & Return Policy
If your order arrives damaged or leaked, report it within 5 days of receiving your package. We cannot process refunds or replacements after this period.
Order Mistakes: If you ordered the wrong product or made an error during checkout, you are responsible for return shipping costs. However, if we made a mistake, we will cover the shipping costs to correct it.
We do not offer refunds on used products.
Complimentary Samples & Gifts
We include free samples with every order. While we try to match samples to your purchase, availability is not guaranteed.
Occasionally, we offer Gift With Purchase promotions in limited quantities. If a free gift is available, it must be added to your cart at checkout—if it's not in your cart, it won’t be included.
Gift Policy:
- One free gift per order
- If multiple gifts are added, we will include the one most relevant to your purchase
- Only the free gift on orders over $75 can be combined with other promotions—other offers cannot be stacked
Order Cancellation
Need to cancel your order? A 3% restocking fee will be deducted from your refund.
Customs, Duties & Taxes
We ship from Canada and are not responsible for customs fees, duties, or taxes applied to your order. Customers are responsible for any charges incurred during or after shipping.
If an order is refused due to customs fees, the return shipping cost will be deducted from your refund once the package is received and processed.
Restorative Balm
Description
Description
What it is
Goldwell Restorative Balm is a revitalizing hair treatment designed to repair and strengthen damaged hair, making it smooth, soft, and easy to manage.
Hair type
Perfect for hair that has been damaged or chemically treated.
Hair texture
Suitable for all types of hair, whether fine or thick.
Hair concerns
Tackles issues such as damage, breakage, and dryness in compromised hair.
Key benefits
- Repairs and fortifies damaged hair
- Restores hydration and moisture
- Controls frizz and flyaways
- Leaves hair feeling soft, shiny, and manageable
Ingredients
- Hydrolyzed Keratin: Aids in strengthening and repairing damaged hair.
- Shea Butter: Delivers deep moisture and hydration to dry, damaged hair.
- Pro-Vitamin B5: Enhances hair elasticity and minimizes breakage.
How to use
After washing and conditioning, apply a small amount of Goldwell Restorative Balm to towel-dried hair. Massage it into the lengths and ends, concentrating on damaged areas. Allow it to sit for 5-10 minutes, then rinse thoroughly. For optimal results, use 1-2 times per week.
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Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
