The Original Detangler
The Original Detangler - Pink is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Quebec & Ontario: A flat shipping fee of $12 CAD applies to all orders that do not qualify for free shipping.
Other Canadian Provinces: Orders that do not meet the free shipping threshold will incur a flat shipping rate of $35 CAD.
United States: A standard shipping charge of $20 USD applies to orders below the free shipping minimum.
United Kingdom: A flat rate of £20 is charged on orders that do not qualify for free shipping.
Free Shipping
We offer free shipping on qualifying orders:
- Canada: Free shipping on orders over $99 CAD
- United States: Free shipping on orders over $150 USD
- United Kingdom: Free shipping on orders over £175
Shipping & Delivery
We process orders within 2-5 business days (Monday to Friday). Delivery times vary based on your location but generally take up to 7 business days. Orders are shipped through Canada Post or UPS to ensure reliable service.
Note: During high-traffic periods like the holidays, Black Friday, or Boxing Day, shipping times may be extended due to increased order volume.
Order Updates & Notifications
We’ll notify you within 24 hours if there are any issues with your order.
Address Accuracy
Please double-check your shipping details at checkout. We are not responsible for incorrect addresses entered at the time of purchase.
Customer Support
Have a question? Reach out via email or use the chat bubble on our website. We aim to respond within 24-48 hours.
Damaged Items & Return Policy
If your order arrives damaged or leaked, report it within 5 days of receiving your package. We cannot process refunds or replacements after this period.
Order Mistakes: If you ordered the wrong product or made an error during checkout, you are responsible for return shipping costs. However, if we made a mistake, we will cover the shipping costs to correct it.
We do not offer refunds on used products.
Complimentary Samples & Gifts
We include free samples with every order. While we try to match samples to your purchase, availability is not guaranteed.
Occasionally, we offer Gift With Purchase promotions in limited quantities. If a free gift is available, it must be added to your cart at checkout—if it's not in your cart, it won’t be included.
Gift Policy:
- One free gift per order
- If multiple gifts are added, we will include the one most relevant to your purchase
- Only the free gift on orders over $75 can be combined with other promotions—other offers cannot be stacked
Order Cancellation
Need to cancel your order? A 3% restocking fee will be deducted from your refund.
Customs, Duties & Taxes
We ship from Canada and are not responsible for customs fees, duties, or taxes applied to your order. Customers are responsible for any charges incurred during or after shipping.
If an order is refused due to customs fees, the return shipping cost will be deducted from your refund once the package is received and processed.
The Original Detangler
Description
Description
At first glance, The Wet Brush may appear to be just another hair brush, but after just one use, men, women, and children will discover why it’s renowned as the world’s best detangling brush. Suitable for both wet and dry hair, The Wet Brush swiftly and painlessly detangles even the thickest and most stubborn locks, thanks to its innovative bristles. The intelliflex bristle is specially crafted to be ultra-thin and flexible, with rapid recovery memory that allows it to bounce back to its original shape instantly. Additionally, the ball tip bristles create a massaging effect that promotes circulation at the follicle, contributing to healthier hair. Featuring a rubber-coated nonslip handle that feels comfortable whether wet or dry, The Wet Brush is a favorite among people of all ages and is even safe for use on extensions and wigs. Ideal for use in the shower, after bathing, at salons, on the beach, or for children who dread hair brushing, The Wet Brush makes it easy for anyone to achieve beautiful, soft, healthy, and tangle-free hair. Available in a variety of colors, there’s a Wet Brush for every family member, which is perfect since it’s the brush everyone wants to use. With The Wet Brush, tackling the toughest knots has never been so simple.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
