Genesis Oily Roots and Dry & Weakened Lengths
Genesis Oily Roots and Dry & Weakened Lengths is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Quebec & Ontario: A flat shipping fee of $12 CAD applies to all orders that do not qualify for free shipping.
Other Canadian Provinces: Orders that do not meet the free shipping threshold will incur a flat shipping rate of $35 CAD.
United States: A standard shipping charge of $20 USD applies to orders below the free shipping minimum.
United Kingdom: A flat rate of £20 is charged on orders that do not qualify for free shipping.
Free Shipping
We offer free shipping on qualifying orders:
- Canada: Free shipping on orders over $99 CAD
- United States: Free shipping on orders over $150 USD
- United Kingdom: Free shipping on orders over £175
Shipping & Delivery
We process orders within 2-5 business days (Monday to Friday). Delivery times vary based on your location but generally take up to 7 business days. Orders are shipped through Canada Post or UPS to ensure reliable service.
Note: During high-traffic periods like the holidays, Black Friday, or Boxing Day, shipping times may be extended due to increased order volume.
Order Updates & Notifications
We’ll notify you within 24 hours if there are any issues with your order.
Address Accuracy
Please double-check your shipping details at checkout. We are not responsible for incorrect addresses entered at the time of purchase.
Customer Support
Have a question? Reach out via email or use the chat bubble on our website. We aim to respond within 24-48 hours.
Damaged Items & Return Policy
If your order arrives damaged or leaked, report it within 5 days of receiving your package. We cannot process refunds or replacements after this period.
Order Mistakes: If you ordered the wrong product or made an error during checkout, you are responsible for return shipping costs. However, if we made a mistake, we will cover the shipping costs to correct it.
We do not offer refunds on used products.
Complimentary Samples & Gifts
We include free samples with every order. While we try to match samples to your purchase, availability is not guaranteed.
Occasionally, we offer Gift With Purchase promotions in limited quantities. If a free gift is available, it must be added to your cart at checkout—if it's not in your cart, it won’t be included.
Gift Policy:
- One free gift per order
- If multiple gifts are added, we will include the one most relevant to your purchase
- Only the free gift on orders over $75 can be combined with other promotions—other offers cannot be stacked
Order Cancellation
Need to cancel your order? A 3% restocking fee will be deducted from your refund.
Customs, Duties & Taxes
We ship from Canada and are not responsible for customs fees, duties, or taxes applied to your order. Customers are responsible for any charges incurred during or after shipping.
If an order is refused due to customs fees, the return shipping cost will be deducted from your refund once the package is received and processed.
Genesis Oily Roots and Dry & Weakened Lengths
Description
Description
This set contains :
BAIN HYDRA-FORTIFYING
The Bain Hydra-fortifying is an anti-fall shampoo designed for fine, normal, or oily hair with excess sebum. It caters to weakened hair that is prone to falling out due to breakage. Its ultra-gentle formula detoxifies the scalp and fibers of fine and oily hair, effectively removing oil and pollution particles while strengthening fibers for enhanced resilience and radiant beauty. This shampoo hydrates hair from root to tip.
MASQUE RECONSTITUTANT
The Masque Reconstitutant is an intensely fortifying anti-fall mask. Like the entire line, it is tailored for individuals with weakened hair prone to breakage. This mask delivers intense regeneration to the hair fibers while providing deep moisture and nourishment without weighing them down. It leaves hair smooth, easy to detangle, and with a soft, shiny finish. Use the mask once or twice a week or after each shampoo!
DÉFENSE THERMIQUE
The Défense Thermique Genesis is a fortifying anti-fall styling product. This leave-in treatment offers heat protection while moisturizing, strengthening, and safeguarding against heat damage. It detangles and hydrates without causing frizz or heaviness, making blow-drying and styling significantly easier. It fortifies fibers to reduce hair loss due to breakage and helps prevent split ends by sealing the hair cuticle. Apply it to towel-dried lengths, massaging it into the hair before styling! Défense Thermique provides protection up to 220°C.
SÉRUM FORTIFIER ANTI-CHUTE
Genesis's serum Anti-breakage Fortifying Serum enhances resistance to minimize hair loss and promotes beautiful hair. It strengthens and beautifies fibers over time. This product increases your hair's resilience while soothing the scalp, smoothing it, and reducing itching. It helps fortify and maintain the scalp's natural protective barrier, decreasing hair loss from the roots and creating an environment that encourages growth.
How to use
Step 1: Use once daily or every 2-3 days, either in the morning or at night before bedtime.
Step 2: Apply 1 to 4 doses to the dry or towel-dried scalp, section by section. 1 dose = 1 pipette filled to the mark.
Step 3: Gently massage the product into the scalp for 2 to 3 minutes.
Step 4: Do not rinse.
Payment & Security
Payment methods
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